Chief Operating Officer Christopher Toms
Christopher Toms assumed the role of Chief Operating Officer (COO) for the U.S. Secret Service (USSS) in July 2025, bringing over 19 years of operational and mission support expertise from across the Department of Homeland Security (DHS). As COO, he leads USSS business operations by ensuring consistency, coordination, and collaboration across lines of business to meet enterprise and workforce needs. Mr. Toms’ executive oversight of the COO portfolio is defined by a focus on empowering the workforce, forging strong partnerships, and driving process improvements that leverage technology to better position the Secret Service for the future. Mr. Toms employs this strategic focus to ensure that critical support functions are fully integrated into operational strategies, thus enhancing the agency’s mission readiness posture.
Prior to this role, Mr. Toms served as the Chief Management Officer for the Secret Service where he provided executive leadership over the Office of the Chief Financial Officer, the Office of Human Resources, the Office of the Chief Administrative Officer, and the Office of Procurement, driving modernization and greater organizational effectiveness. Before this, Mr. Toms served as the Deputy Chief Financial Officer of TSA where he supported all facets of the agency’s financial management – including budget, revenue, and services supporting national transportation security for operations at 440 airports and overseas locations – and the planning, formulating, defending and executing of TSA’s $12 billion annual budget.
In his 19 years of public service, Mr. Toms has five years of active-duty Coast Guard service and 14 years in the civil service. He has held various leadership roles within DHS, including Acting Deputy Budget Director for DHS overseeing the entire DHS budget of more than $100 billion annually, and Senior Operations Research Analyst where he led a team responsible for assessing strategic operational risk management and planning at U.S. Coast Guard headquarters.