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Fiscal Year 2021 Annual Report

Honored to Serve

The people of the U.S. Secret Service work hard each year to keep our nation’s leaders, visiting foreign dignitaries and other protectees safe as they work and travel around the world. Further, this dedicated workforce protects the nation’s economy through cyber and financial crime investigations and related activities.
2021 Annual Report cover image
Download the PDF version here.

Message from the Director

Director James Murray
Director James Murray's signature

James M. Murray
Director

This report highlights a remarkable year of historic achievement for the men and women of the Secret Service, united in their determination to carry out our integrated mission of protection and investigation, and to do so with the practiced excellence for which our agency is known throughout the world.

While the global COVID-19 pandemic remained a significant challenge throughout the country, our protective operations overcame harmful new variants and successfully navigated complex, nationwide vaccine rollouts. From an investigative standpoint, the increasing prevalence of debilitating cybercrimes such as ransomware threatened the integrity and stability of our nation’s critical financial system. Through it all, our workforce persevered, called on its training, modernized our infrastructure and business practices, and exceeded all expectations.

In FY 2021, we continued executing our protective responsibilities with 100% incident-free protection while planning, coordinating, and implementing three National Special Security Events, including the 59th Presidential Inauguration, an address to a joint session of Congress, and the 2021 United Nations General Assembly.

Secret Service Special Agents and Criminal Analysts also protected the integrity of the U.S. financial system from a broad range of fraud, network intrusions, and other cyber-enabled attacks. This past year, Secret Service employees across the globe prevented more than $2.3 billion in cyber financial crime losses and seized more than $51 million in counterfeit currency. These achievements are only possible thanks to innovative training, cutting-edge technologies, and robust investigative partnerships. For the second year, the COVID-19 pandemic fueled additional criminal activity, targeting individuals, businesses, and municipalities desperate for the financial assistance provided by relief programs. Countering this fraud will continue to be a major focus of Secret Service investigations.

 
Our service to the American people is carried out with pride and purpose. It is our privilege to serve as guardians of the strongest and most representative democracy the world has ever known.

To maintain our standing as one of the preeminent law enforcement organizations in the world, the Secret Service fosters a culture of world-class training and ongoing professional development for all employees. Our agency’s success would not be possible without a cadre of mission support professionals who seamlessly adapted to a work environment that relied heavily on telework. Working remotely, these dedicated public servants effectively continued business processes, secured proper resources, hired new employees, and ensured a safe working environment.

Our service to the American people is carried out with pride and purpose. It is our honor to serve as guardians of the strongest and most representative democracy the world has ever known.

Mission first. People always.

Word cloud describing the United States Secret Service

Secret Service At-A-Glance

The Secret Service works diligently each year to achieve its no-fail, integrated mission of protecting the nation’s leaders and financial infrastructure. The accomplishments detailed in this report were realized by the dedicated Secret Service workforce who serve in offices across the globe, working together to achieve integrated mission success. Throughout the following pages, work conducted by Secret Service personnel across 16 offices is organized into three primary categories: Protective Operations, Investigative Operations, and Training & Mission Support.

Agency Leadership

James M. Murray
Director

Deputy Director Faron K. Paramore

Faron K. Paramore
Deputy Director

Chief Operating Officer George D. Mulligan

George D. Mulligan
Chief Operating Officer

Protective Operations

Office of
Protective Operations

Office of
Strategic Intelligence and Information

Office of
Technical Development and Mission Support

Investigative Operations

Office of
Investigations

Training & Mission Support

Office of
Training

Office of
Intergovnernmental and Legislative Affairs

Office of
Human Resources

Office of
Professional Responsibility

Office of
the Chief Counsel

Office of the
Chief Financial Officer

Office of
Strategic Planning and Policy

Office of the
Chief Information Officer

Office of
Enterprise Readiness

Office of
Communication and Media Relations

Office of
Integrity

Office of
Equity and Employee Support Services

 

Secret Service FY 2021
Year-in-Review

The people of the Secret Service work hard each year to keep the nation’s leaders, foreign dignitaries, and other protectees safe as they work and travel around the world. Further, this dedicated workforce protects the nation’s economy through cyber and financial crime investigations and related activities. Take a look at what they accomplished in FY 2021.

59

protectees at high point in FY 2021

4,887

Protectee visits (787 foreign)

3

National Special Security Events Secured

6,040

Protective Intelligence Investigations

937

Arrests for cyber financial crimes

$2.3B+

In loss prevented

$1.3B

In assets seized

$1.1B+

Small Business Administration loan fraud seized

$323.6M+

loss prevented in pandemic-related investigations

4,046

law enforcement personnel trained at the National Computer Forensics Institute

882

Employees hired

14

Special Agent classes graduated

11

Uniformed Division classes graduated

1

Technical Law Enforcement class graduated

A yellow line with stars

Secret Service FY 2021 Timeline

Thanks to our dedicated workforce, the Secret Service had a busy and successful FY 2021. The year started in the middle of a presidential campaign season and ended with the 76th United Nations General Assembly.

2020

October 7, 2020
Vice Presidential Debate

October 22, 2020
Second Presidential Debate

November 2, 2020
Cybercriminal sentenced to prison for role in $100 million botnet conspiracy

2021

January 20, 2021
59th Presidential Inauguration (National Special Security Event [NSSE])

March 14, 2021
Faron K. Paramore appointed as 22nd Deputy Director

April 8, 2021
Presidential Address to the Joint Session of Congress (NSSE)

June 6-8, 2021
First Vice Presidential foreign trip since COVID-19 began

June 9-16, 2021
First Presidential foreign trip since COVID-19 began

June 23, 2021
10 Most Wanted List goes live on Secret Service website

July 22, 2021
Congressional Hearing on Terrorism and Violent Extremists

July 27, 2021
Congressional Hearing before Judicial Committee on Ransomware

July 27, 2021
Defendant pleads guilty in $317M N95 mask scam

August 31, 2021
First conviction for Paycheck Protection Program (PPP) fraud

September 21-30, 2021
76th United Nations General Assembly (NSSE)

A yellow line with stars
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Protective Operations